Shipping Information – Jute Brand
At Jute Brand, we aim to deliver high-quality, eco-friendly jute bags to our customers in a safe, timely, and reliable manner. This Shipping Information page explains our shipping methods, delivery timelines, coverage areas, charges, and important terms to ensure a smooth shopping experience.
Shipping Coverage
We currently provide shipping services all over Bangladesh. Whether you are located in Dhaka or any other district, we work with trusted courier and transport partners to ensure safe delivery of your order.
For corporate, bulk, and customized jute bag orders, delivery is arranged through reliable logistics services based on order size and destination.
Order Processing Time
All orders go through a careful processing stage before shipment.
Standard Orders
- Orders are processed within 1–3 working days after order confirmation and payment verification.
Customized & Corporate Orders
- Customized, logo-printed, or bulk jute bag orders require additional production time.
- Processing time for such orders typically ranges from 7–15 working days, depending on quantity and design approval.
Customers will be informed about the estimated delivery timeline at the time of order confirmation.
Estimated Delivery Time
Delivery time may vary based on location, order type, and courier service.
- Inside Dhaka: 1–3 working days
- Outside Dhaka: 3–7 working days
- Bulk or corporate deliveries: Timeline depends on quantity and transport method
Please note that delivery times may be affected by weather conditions, public holidays, or unforeseen logistical issues.
Shipping Charges
Shipping charges depend on:
- Product size and weight
- Order quantity
- Delivery location
Shipping Fee Policy
- Shipping charges are calculated at checkout or confirmed during order processing
- For bulk and corporate orders, shipping costs are quoted separately
- Any applicable delivery fees must be paid by the customer unless stated otherwise
Packaging & Safety
We take special care in packaging to ensure your jute bags reach you in perfect condition. All products are securely packed to prevent damage during transit.
For bulk orders, additional protective packaging is used to maintain quality throughout transportation.
Cash on Delivery (COD)
Cash on Delivery (COD) may be available for selected locations and order types. COD availability will be confirmed during order placement.
For large or customized orders, advance payment may be required before shipment.
Order Tracking
Once your order is shipped, tracking information will be shared via phone, SMS, or email (where applicable). This allows you to monitor the delivery status of your shipment.
Failed Delivery & Reattempts
If a delivery attempt fails due to incorrect address, unavailable recipient, or refusal to receive the order:
- Re-delivery may be attempted based on courier policy
- Additional delivery charges may apply
Please ensure your delivery details are accurate to avoid delays.
International Shipping
Currently, international shipping is not available. We serve customers within Bangladesh only. For export or international bulk inquiries, please contact us directly.
Customer Responsibility
Customers are responsible for:
- Providing correct shipping address and contact details
- Being available to receive the order at the delivery location
- Inspecting the package at the time of delivery
Any issues related to damaged or missing items must be reported within 24 hours of delivery.